Privacy Policy

A legal disclaimer

Last updated: July 21, 2025

This Privacy Policy describes how [Company Name] ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "Promoters") of our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. We are committed to complying with the EU General Data Protection Regulation (GDPR), ensuring that your personal data rights are respected and upheld.

1. Information We Collect

1.1 Personal Information

Account Information: When you register, we collect your name, email address, phone number, date of birth (optional), and payment details (for redeeming rewards).
Identity Verification: If required, we may collect a government ID or selfie for identity verification purposes.

1.2 Survey Data

Survey Responses: Answers you provide when you conduct or complete surveys.
Referral Data: Information about users you refer and any referral codes you use.

1.3 Usage Data

Device Information: Device model, operating system, unique device identifiers, and mobile network information.
App Activity: Pages visited, time spent on pages, app features used, error logs, and performance data.

1.4 Location Data

Geo‑Location: With your consent, we may collect GPS or other location data to match you with nearby surveys.

1.5 Cookies and Tracking Technologies

We and our third‑party partners use cookies, web beacons, and similar technologies to collect usage and analytics data.

2. How We Use Your Information

To Provide Services: Facilitate survey distribution, referral tracking, and reward distribution.
To Improve the App: Analyze usage patterns, diagnose technical issues, and optimize features.
To Communicate: Send transactional messages, updates, promotional materials (with your consent), and customer support.
To Ensure Security: Verify identities, prevent fraud, and maintain the integrity of our platform.
To Comply with Legal Obligations: Respond to legal requests, enforce our terms, and protect rights.

3. How We Share Your Information

With Service Providers: Third parties who perform services on our behalf, such as payment processors, cloud hosting, analytics, and customer support.
With Business Partners: Limited survey response data (aggregated or anonymized) to clients commissioning market research.
For Legal Reasons: When required by law or to protect rights, safety, or property.
With Your Consent: Any other sharing with your explicit permission.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this Privacy Policy, unless a longer retention is required by law. Survey responses may be retained in anonymized or aggregated form indefinitely for research.

5. Your Choices and Rights

Access & Correction: You can access and update your account information in the App settings.
Deletion: You may request deletion of your personal data by contacting us at privacy@[company].com. Certain data may remain in backup or for legal compliance.
Opt‑Out of Marketing: You can opt out of promotional communications by following the unsubscribe link or adjusting preferences in-app.
Location Data: You can disable location permissions in your device settings.

6. Security

We implement industry-standard measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security audits. However, no system is completely infallible.

7. International Data Transfers

Your information may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards, such as standard contractual clauses, are in place.

8. Children’s Privacy

Our App is not directed to individuals under 16. We do not knowingly collect personal data from children under 16. If we learn we have collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for legal reasons. We will notify you by posting the updated date at the top of this page and, if significant, via email or an in‑app notice.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Izicash International OOD
Email: admin@izicash.com